Inflatable 5K Frequently Asked Questions
- How Do I Enter A Group?
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Use the form found on the event page to add each member of your team to the cart. The group discount will be automatically applied to each entry when you have four or more runners in your cart.
- Can I Add More People To My Booking?
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You will need to make a new booking. Group discounts are applied per booking only.
- Can I Run With A Group Of Friends?
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Yes, please make sure you all enter the same start wave.
- Is The Run A Race?
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The Inflatable 5k is not a race. This is all about having fun & taking part with friends & family.
- What Should I Wear?
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Want to get dressed up for the run? Go for it! We would recommend light running clothing, including a long sleeved top and good running shoes. A rain jacket is also a good idea if we have wet conditions on the day.
- Can I Bring My Friends And Family To Watch?
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Yes, but why not encourage them to enter and give it a go?! Please do also share a car if possible as parking may be limited at the venue. If they come in a separate car, parking charges will apply.
- Is There Parking Available?
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Parking is charged £5 per car, please have change ready for our parking marshals.
- Can I Skip Sections On The Course?
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Yes, if you don't feel like doing a particular obstacle, please check with our marshal on each obstacle before.
- Where Do I Collect My Pre-ordered Merchendise?
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Merchandise must be collected on the event day from the merchandise tent.
- Is There An Age Limit?
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The inflatable 5k is open for ages 5+. Children aged 15 and under must be accompanied by a participating adult at all times (max 3 children per 1 adult).
- Can I Buy A Ticket On The Day?
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Yes. On the day entries are available and are subject to on the day pricing. Please see the event page for more information.
- What Is Included In My Entry?
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You will receive an E-Ticket in your email 1-2 weeks prior to the event - this will be exchanged on entry to the event for your stick on bib numbers. At the finish everyone gets a medal, finisher's gift and a drink.
- Will I Receive Any Additional Information Before The Event?
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Yes, we will send out a pre-event information pack via e-mail one week before the event. This will include confirmation of your entry, direction maps with parking and venue details, & your start time.
- The Course
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The course is 2.5k long and each lap will be a repeat of the obstacles.
2.5k - 1 lap
5k - 2 laps
10k - 4 laps
15k - 6 laps - Can I Leave My Bag Somewhere While I Take Part?
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Yes, there will be a bag drop at the event centre which costs £3 per bag.
- Are Dogs Allowed At The Event?
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Sorry, we do not allow dogs at our events. Guide dogs and assistance dogs are permitted.
- I Am Pregnant, Can I Run?
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We would advise against it, however, it is your responsibility to contact a medical professional regarding this.
- I Don't Have An E-ticket Can I Still Participate?
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Yes! If you have purchased an E-Ticket but cannot find it please contact us with your entry ID and we can arrange for a replacement ticket to be sent. We can also provide assistance at the helpdesk on the day.
- We Are A Charity, Do You Offer Charity Discounts?
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Yes we do. Please use visit our fundraising page.
- Is Water Provided On Course?
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Yes, we have a water station approximately 2.5k around the course.
- Can I Wear A Gopro?
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You are able to wear an action camera yes. It is your own responsibility to keep this safe and undamaged.
- I Can No Longer Attend, Can I Amend My Booking?
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You can transfer your booking to another person or another inflatable event up-to 10 days prior to the event date, there is a £7.50 fee for this.
Trail Run Frequently Asked Questions
- How Do I Enter A Group?
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Use the form found on the event page to add each member of your team to the cart.
- Can I Add More People To My Booking?
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You will need to make a new booking. Group discounts are applied per booking only.
- Can I Run With A Group Of Friends?
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Yes! Please car share where possible as parking may be limited at the venue.
- What Should I Wear?
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We would recommend trail running clothing and trail running shoes. A rain jacket is also a good idea if we have wet conditions on the day.
- Can I Get A Refund?
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No, unfortunately we do not offer refunds unless you have opted for Ticket Protect. We can offer to transfer your ticket to a replacement runner if we are contacted two weeks before the event you have entered, this will incur a £7.50 charge. Please read our terms & conditions for further information.
- Can I Move My Ticket To A Different Event?
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Yes, you must let us know 10 days prior to your event. We can move you to a different event for a £7.50 charge.
- Can I Bring My Friends And Family To Watch?
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Yes! However, please car share where possible as parking may be limited at the venue.
- Is There An Age Limit?
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Our trail running events are open to ages 12+. Under 16's must run with an adult during the event
- Can I Buy A Ticket On The Day?
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Yes, if the event has not sold out. On the day entries are available and are subject to on the day pricing. Please see the event page for more information.
- What Is Included In My Entry?
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The entry pack (sent in the post approximately 1 week prior to the event) includes your bib number. At the finish everyone gets a medal and a finisher's gift.
- Will I Receive Any Additional Information Before The Event?
-
Yes, we will send out a pre-event information pack via e-mail 1-2 weeks before the event. This will include confirmation of your entry, direction maps with parking and venue details & your start time.
- Are Dogs Allowed At The Event?
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Sorry, we do not allow dogs at our events unless it specifically states canicross on the event. Guide dogs and assistance dogs are permitted.
- I Am Pregnant, Can I Run?
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We would advise to seek medical advice prior to taking part in a trail run if you are pregnant.
- I Have Lost My Pack Can I Still Participate?
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Yes! Please contact us with your entry ID and we can arrange for a replacement pack to be collected on event day.
- I Have My Bib Number, Do I Need To Register?
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No. If you have your bib number you just need to turn up on the day, warm up and head on out at your start time.
- Is Water Provided On Course?
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Participants are encouraged to bring their own water and nutrition to the event. Emergency water will be available at the aid stations. Please bring a reusable cup / bottle if you think you may need to use this.
- Can I Wear A Gopro?
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You are able to wear an action camera yes. It is your own responsibility to keep this safe and undamaged.
- When Do I Get My Results?
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We will send you your result via email once the event has taken place.
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